Skip to main content
Automotive

Car Insurance Quote Experience

Quote clarity, coverage explanation, and why shoppers bought or bounced.

4 questions · 1 page · about 2 minutes to answer · fully editable after you start

Insurance quotes are compared in tabs and abandoned in seconds. This survey asks quote-takers – converters and abandoners alike – how the experience read: question burden, clarity of what is actually covered, price competitiveness, and for the bounced, the exact point they left. Abandoner answers are the conversion roadmap.

Compare the coverage-clarity score with later claim satisfaction and renewals in your own data.

Template preview

This is a picture of every question as a respondent would see it, so nothing on it can be clicked or typed into. Use this template to get your own editable copy.

Opens in the Light theme, or in your own default theme if you have set one — change it anytime to any of the 4 built-in looks, or build your own on a paid plan.

Page 1

Getting your quote

This survey asks how getting your car insurance quote went. Your answers help us make quotes quicker and clearer. It takes about 2 minutes.

Q1.How would you rate each part of getting your quote?*

PoorOKGoodNot applicable
Length of the questions
Ease of the questions
Clarity of what is covered
Clarity of excess/deductibles
Price competitiveness

Q2.Did you buy the policy?*

  • Yes
  • No - price
  • No - coverage doubts
  • No - still comparing

Q3.At which point did you leave, and why?

Asked only if the answer to Q2 is “No - price”, “No - coverage doubts” or “No - still comparing”.

Respondent types their answer here…

Q4.What question did we ask that felt unnecessary or intrusive?

Respondent types their answer here…

More Automotive templates

Browse all Automotive templates