Equipment Dealer Service Review
Parts, breakdown response, and harvest-season priority – the dealer relationship, scored.
4 questions · 1 page · about 3 minutes to answer · fully editable after you start
A machinery dealer is judged by the breakdown at harvest: parts availability that day, a fitter in the field, honesty about what can be fixed versus sold. This review measures the service relationship on farm terms – breakdown response in season, parts stock reality, workshop quality, and the trust that survives an expensive repair bill.
The in-season-response score decides brand loyalty at the next machine purchase more than any demo day; dealers should read it that way.
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Page 1
Your dealer
This survey asks how the dealer supports your machinery. Your answers help us improve the sales and service you get. It takes about 3 minutes.
Q1.Dealer and main brands/machines they support for you*
Q2.How would you rate each part of the service?*
| Poor | Fair | Good | Excellent | Not applicable | |
|---|---|---|---|---|---|
| Breakdown response in season | |||||
| Parts availability | |||||
| Workshop repair quality | |||||
| Repair-bill honesty | |||||
| Technical knowledge of your kit |
Q3.Describe your worst breakdown this year and how they responded.*
Q4.Next machine purchase - does this dealer get first look?*
- Yes, earned it
- They will quote among others
- No - relationship damaged
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