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Real Estate & Property

Commercial Tenant Survey

Office and retail tenants on facilities, services, and lease renewal factors.

4 questions · 1 page · about 2 minutes to answer · fully editable after you start

Commercial vacancies cost quarters, not weeks, and business tenants decide renewals on operational grounds: building services that work, issues resolved fast, costs that behave predictably. This survey measures the property team's performance on business terms and identifies the renewal factors that matter to each tenant.

The suits-your-business question catches strategic drift early – a tenant outgrowing the space or downsizing toward exit shows up here a year before the notice letter.

Template preview

This is a picture of every question as a respondent would see it, so nothing on it can be clicked or typed into. Use this template to get your own editable copy.

Opens in the Light theme, or in your own default theme if you have set one — change it anytime to any of the 4 built-in looks, or build your own on a paid plan.

Page 1

Your tenancy

This survey asks how the building and its management are working for your business. Your answers help us improve the space and the service. It takes about 2 minutes.

Q1.How would you rate each part of the building and its management?*

PoorFairGoodExcellentNot applicable
Building services (lifts, HVAC, security)
Issue resolution speed
Cleanliness of common areas
Communication from management
Service-charge transparency

Q2.How well does the space suit your business today?*

  • Well - right size and fit
  • Adequate
  • We are outgrowing it
  • We need less space

Q3.Rank what matters most for your renewal decision.

  1. 1Rent level
  2. 2Building quality
  3. 3Location
  4. 4Flexibility of terms
  5. 5Management relationship

Q4.What would make this building better for your business?

Respondent types their answer here…

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