Home Buyer Experience Survey
The agent's report card from buyers: search, viewings, negotiation, and closing.
4 questions · 1 page · about 2 minutes to answer · fully editable after you start
Buying a home is most people's largest transaction and most emotional one; the agent who managed the feelings gets the referrals. This post-closing survey walks the journey – understanding the brief, viewing quality, negotiation confidence, closing communication – and captures the referral intent that drives an agent's pipeline.
The kept-informed score during closing is the make-or-break: buyers forgive a lost bidding war, not three silent weeks before completion. Send within two weeks of keys.
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Page 1
Your buying journey
Congratulations on your purchase. This survey asks how your agent and the buying process went, so we can improve the service we give buyers. It takes about 2 minutes.
Q1.How would you rate your agent on each of these?*
| Poor | Fair | Good | Excellent | Not applicable | |
|---|---|---|---|---|---|
| Understanding what you wanted | |||||
| Relevance of the viewings | |||||
| Advice during negotiation | |||||
| Keeping you informed through closing | |||||
| Availability when you needed them |
Q2.How stressful was the process, given what agents can control?
Q3.Would you use this agent again or refer them?*
- Both
- Use again
- Refer friends
- Neither
Q4.What is the one thing your agent should do differently?
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