Home Seller Experience Survey
The listing side: pricing advice, marketing, viewings, and the final result.
4 questions · 1 page · about 2 minutes to answer · fully editable after you start
Sellers judge an agent on one number and remember the whole journey. This post-sale survey covers what the agent controlled – pricing strategy honesty, marketing quality, viewing management, negotiation, communication – and how the final result compared to expectations set at the listing table.
The expectation-versus-result gap is the reputation metric: agents who set honest expectations score higher here even with lower sale prices, and their referrals show it.
Template preview
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Page 1
Selling your home
Thank you for selling with us. This survey asks how your agent and the selling process went, so we can improve the service we give sellers. It takes about 2 minutes.
Q1.How would you rate your agent on each of these?*
| Poor | Fair | Good | Excellent | Not applicable | |
|---|---|---|---|---|---|
| Honesty of the initial valuation | |||||
| Photos | |||||
| Listing description | |||||
| Managing viewings | |||||
| Negotiating for you | |||||
| Communication throughout |
Q2.The final result versus what you were led to expect...*
- Exceeded it
- Matched it
- Fell somewhat short
- Fell far short
Q3.How likely are you to recommend this agent?
Q4.What should the agent have done differently?
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