Fee Transparency Perception Survey
Do clients understand what they pay you – all of it – and does it feel fair?
4 questions · 1 page · about 1 minute to answer · fully editable after you start
Fee opacity is the professional-services trust tax: clients who cannot state what they pay suspect the worst. This survey measures fee comprehension – all-in cost awareness including the indirect layers, surprise history, and fairness perception – the health check regulation keeps moving toward anyway.
The could-state-your-total-cost answer is the metric: firms whose clients pass that test retain through fee increases that opaque competitors cannot attempt.
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Page 1
What you pay us
This survey asks how clearly you understand what you pay us. Your answers help us make our fees easier to understand. It takes about 1 minute.
Q1.Could you state your total annual cost with us, all layers included?*
- Yes, precisely
- Roughly
- Honestly no
Q2.In the past year, did any fee or charge surprise you?*
- No
- Once - minor
- Yes - significant
Q3.For the value received, the fees feel...*
Q4.What about our fees or billing should be clearer?
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