Ferry Service Feedback
Crossings reviewed: boarding, comfort, sailings honoured, and the vehicle deck dance.
4 questions · 1 page · about 2 minutes to answer · fully editable after you start
Ferry travel mixes schedule dependence with weather reality, and passengers judge the mix: boarding orchestration especially with vehicles, comfort and facilities for the crossing's length, cancellation communication when the sea decides, and rebooking fairness. This survey covers the crossing experience end to end.
The cancellation-handling score matters disproportionately: island communities and holiday traffic alike remember how the bad-weather day was handled.
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Page 1
Your crossing
Thank you for travelling with us. This survey asks how your crossing went, so we can improve the service. It takes about 2 minutes.
Q1.How would you rate each part of the service?*
| Poor | Fair | Good | Excellent | Not applicable | |
|---|---|---|---|---|---|
| Booking and check-in | |||||
| Vehicle/foot boarding organisation | |||||
| Onboard comfort | |||||
| Onboard facilities | |||||
| Sailing punctuality | |||||
| Disruption handling if any |
Q2.Travelling with a vehicle?
- Car
- Commercial vehicle
- Foot passenger
Q3.What would improve the crossing most?
Q4.How often do you make this crossing?
- Weekly or more
- Monthly
- A few times a year
- First time
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