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Education & Training

Library Services Survey

How students and staff use the library – collections, spaces, hours, and gaps.

4 questions · 1 page · about 2 minutes to answer · fully editable after you start

Libraries compete with the internet for attention and with every quiet corner on campus for seats. This survey measures what patrons actually come for – study space, collections, databases, help – how the hours fit real schedules, and which resources they tried and failed to find.

The failed-search question is the collection-development shortcut: a semester of write-ins tells you exactly which subjects, databases, and formats your users are missing.

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This is a picture of every question as a respondent would see it, so nothing on it can be clicked or typed into. Use this template to get your own editable copy.

Opens in the Light theme, or in your own default theme if you have set one — change it anytime to any of the 4 built-in looks, or build your own on a paid plan.

Page 1

Your library use

This survey asks how you use the library and how well it serves you. Your answers help us decide where to focus our services and spending. It takes about 2 minutes.

Q1.What do you mainly use the library for?

  • Quiet study space
  • Borrowing books
  • Online databases and journals
  • Group work rooms
  • Getting research help
  • Other…

Q2.How would you rate the library on each of these?

PoorOKGreatNot applicable
Opening hours
Availability of seats
Finding what you need
Staff helpfulness

Q3.Have you looked for something we did not have? What was it?

Respondent types their answer here…

Q4.Overall, how well does the library support your work?

12345
PoorlyExtremely well

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