Moving Service Feedback Survey
Punctuality, care with belongings, crew professionalism, and billing accuracy.
5 questions · 1 page · about 2 minutes to answer · fully editable after you start
Moving day concentrates a year of trust into eight hours with your possessions. This post-move survey measures what customers actually judge movers on: showing up on time, handling belongings with visible care, crew professionalism under stress, and the final bill matching the quote – the industry's chronic complaint.
Damage claims handled well can still yield a positive review; the survey's damage-and-resolution pair captures that nuance for your service recovery process.
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Page 1
Your move
This survey is about your recent move. Tell us how the crew handled your belongings and whether anything was damaged. It takes about 2 minutes.
Q1.How would you rate your moving crew on each of these?*
| Poor | Fair | Good | Excellent | Not applicable | |
|---|---|---|---|---|---|
| Punctuality | |||||
| Care with your belongings | |||||
| Speed | |||||
| Professionalism | |||||
| Attitude |
Q2.Was anything damaged?*
- Nothing
- Minor damage
- Significant damage
Q3.Did the final bill match the quote?*
- Exactly
- Close, with explained extras
- Higher, unexplained
Q4.What would have made moving day easier?
Q5.How likely are you to recommend us to someone who is moving?
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