Payroll Service Satisfaction Survey
Accuracy, timeliness, and support – the service where errors are personal.
4 questions · 1 page · about 2 minutes to answer · fully editable after you start
Payroll has no partial credit: an error reaches someone's family budget by Friday. This survey measures the only metrics that matter – runs processed accurately and on time, error resolution speed when it happens, support quality for the payroll admin, and compliance confidence.
Survey the admin who uses you monthly, not the executive who signed the contract; the admin's error-resolution experience is the renewal decision in waiting.
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Page 1
Our payroll service
This survey asks how our payroll service is working for your business. Your answers help us fix errors and improve our service. It takes about 2 minutes.
Q1.How would you rate each part of the service?*
| Poor | Fair | Good | Excellent | Not applicable | |
|---|---|---|---|---|---|
| Accuracy of payroll runs | |||||
| On-time processing | |||||
| Speed of fixing errors | |||||
| Support helpfulness | |||||
| Compliance confidence (filings, deductions) |
Q2.In the past 6 months, how many payroll errors affected employees?*
- None
- One
- A few
- Too many
Q3.How likely are you to recommend our payroll service?
Q4.What is the most tedious part of payroll we could take off your plate?
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