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Measure IT, HR and Finance service the way you'd measure a vendor

Internal departments never hear structured feedback — just hallway grumbling and the occasional escalation. Without numbers, budget conversations become opinion contests.

The short way: A standing satisfaction measure per internal service — responsiveness, effort, quality — comparable quarter by quarter and ready for the budget meeting.

Ready-made templates for this

Prefer to start from a questionnaire rather than a description? These are already written.

Type this — that’s the whole job

“An internal service satisfaction survey for our IT helpdesk: speed, ease, quality of resolution, and one improvement suggestion”

Build it now — free

Free to start. The Pro plan adds multiple collectors. Compare plans

No setup, no tutorial. The words above go with you — review what the AI builds, then share the link.

How it works — three steps

  1. 1

    Name the department and its services; the AI shapes the standard service dimensions.

  2. 2

    One collector per department keeps league tables honest.

  3. 3

    Run it quarterly; export each quarter for the ops review.

What’s doing the work

Multiple collectorsPro

IT, HR and Finance each get their own stream from one shared instrument.

Excel export

The quarterly numbers drop straight into the ops review pack.

Link variables

Or skip the quarterly rhythm entirely — put the link in each closed internal ticket's email, tagged with the ticket.

Questions people ask

Departments fear a public league table — how do we start?

Start each department privately with its own trend. Comparison can come a few quarters in, once the numbers are owned rather than feared.

Anonymous or named for internal feedback?

Anonymous for the score, with an optional 'contact me' field — you get honesty and a follow-up path.

Minutes, not weeks. That’s the deal.

Start free

Free to start. The Pro plan adds multiple collectors.

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