Price Change Reaction Survey
After a price rise: was it understood, does the value case hold, and who is now at risk?
4 questions · 1 page · about 1 minute to answer · fully editable after you start
Price increases are communicated once and judged for a year. This survey, sent a few weeks after a change lands, measures how it was received: whether the reasons were understood, whether the value still feels matched to the new price, and the honest at-risk question – who is actively evaluating alternatives because of it.
The understood-why score is your communications verdict; the shopping-alternatives segment is your save list, best contacted before the renewal date does it for you.
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Page 1
About the recent price change
We recently changed our prices. This survey asks how well we explained the change and how the new price feels to you. It takes about 1 minute.
Q1.How well did we explain the reasons for the change?*
- Clearly - I understood the why
- Partially
- Barely - it just appeared
Q2.At the new price, how does the value feel?*
Q3.Has the change made you look at alternatives?*
- No
- Casually
- Actively comparing
- Already decided to switch
Q4.What would justify the new price fully in your eyes?
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