Rideshare & Delivery Driver Survey
The platform from the driver seat: earnings clarity, support, and fairness.
4 questions · 1 page · about 2 minutes to answer · fully editable after you start
Gig platforms optimise rider metrics while driver churn quietly prices itself into incentives. This driver-side survey measures what retention actually runs on: earnings transparency per trip, support reachability when something goes wrong mid-job, deactivation-fairness confidence, and the app's usability at speed, in traffic, in rain.
The recommend-driving-here score is the supply-side NPS your city launch team needs beside its rider dashboard – and the support write-ins explain every dip in it.
Template preview
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Opens in the Light theme, or in your own default theme if you have set one — change it anytime to any of the 4 built-in looks, or build your own on a paid plan.
Page 1
Driving on the platform
This survey asks how driving with the platform works for you. Your answers help us improve the support and tools drivers get. It takes about 2 minutes.
Q1.As a driver, how would you rate each part of the platform?*
| Poor | OK | Good | Not applicable | |
|---|---|---|---|---|
| Earnings clarity per trip | ||||
| Reaching real support mid-issue | ||||
| Fairness of ratings | ||||
| Fairness of deactivation policies | ||||
| App usability while working |
Q2.How many hours a week do you drive?
- Under 10
- 10 to under 25
- 25 to under 40
- 40 or more
Q3.Describe the last time you needed support while working. What happened?
Q4.How likely are you to recommend driving here to a friend?*
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