Spa & Wellness Visit Survey
Treatment quality, therapist care, ambience, and rebooking intent.
4 questions · 1 page · about 2 minutes to answer · fully editable after you start
Spa guests buy a feeling, and the feeling is fragile: a rushed welcome or a lukewarm treatment room undoes the massage. This survey rates the arrival experience, the treatment itself, therapist attentiveness, and the facilities, then asks what the guest wished they had known before arriving – the question that fixes your pre-visit communication.
Rebooking intent, collected same-day with a gentle incentive, converts at several times the rate of a follow-up email a week later.
Template preview
This is a picture of every question as a respondent would see it, so nothing on it can be clicked or typed into. Use this template to get your own editable copy.
Opens in the Light theme, or in your own default theme if you have set one — change it anytime to any of the 4 built-in looks, or build your own on a paid plan.
Page 1
Your visit
Thank you for visiting the spa. This survey asks about your treatment and the visit as a whole, so we can improve your next one. It takes about 2 minutes.
Q1.How would you rate each part of your experience?*
| Poor | Fair | Good | Excellent | Not applicable | |
|---|---|---|---|---|---|
| Welcome and check-in | |||||
| Treatment quality | |||||
| The therapist's care | |||||
| The therapist's communication | |||||
| Cleanliness | |||||
| Ambience | |||||
| Changing and relaxation areas |
Q2.What do you wish you had known before your visit?
Q3.How relaxed did you leave, honestly?
Q4.Will you rebook?
- Booked already
- Planning to
- Maybe
- Unlikely
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