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Healthcare & Wellness

Telehealth Visit Feedback

Video-visit quality: connection, privacy comfort, and whether remote care did the job.

4 questions · 1 page · about 2 minutes to answer · fully editable after you start

A telehealth visit succeeds or fails on things in-person care never worries about: the connection holding, the patient having somewhere private to talk, and the nagging question of whether the screen was enough. This survey measures all three, plus whether the patient would choose video again for a similar concern.

The would-choose-again question is your telehealth strategy in one number – it tells you which visit types patients genuinely accept remotely and which quietly demand the exam room.

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This is a picture of every question as a respondent would see it, so nothing on it can be clicked or typed into. Use this template to get your own editable copy.

Opens in the Light theme, or in your own default theme if you have set one — change it anytime to any of the 4 built-in looks, or build your own on a paid plan.

Page 1

Your video visit

This survey is about your recent video or phone consultation. Tell us how the technology and the consultation worked for you. It takes about 2 minutes. This form is not an emergency service. If you need urgent medical help, call your local emergency number.

Q1.How did the practical side go?*

ProblemsMinor issuesSmooth
Joining the call
Audio quality
Video quality
Having privacy to talk

Q2.Did the video format meet your needs for this concern?*

  • Yes, completely
  • Yes, to some extent
  • No - I still need an in-person visit

Q3.For a similar concern next time, what would you choose?

  • Video visit
  • In-person visit
  • Either

Q4.Anything about the video visit we should improve?

Respondent types their answer here…

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