Was the video consult actually as good as the visit?
Telehealth expanded overnight and the follow-up question never caught up. Whether patients trust the format — or silently avoid it — is invisible in the booking numbers.
The short way: A three-question pulse after each virtual visit — technical, experiential, clinical confidence — comparable week by week and against in-person scores.
Ready-made templates for this
Prefer to start from a questionnaire rather than a description? These are already written.
Telehealth Visit Feedback
Healthcare & Wellness
Video-visit quality: connection, privacy comfort, and whether remote care did the job.
Appointment Experience Survey
Healthcare & Wellness
Wait against appointment time, reception privacy, and whether the next step got booked.
Clinic Waiting Time Survey
Healthcare & Wellness
Measure perceived versus scheduled waits and what would make waiting easier.
Dental Visit Feedback Survey
Healthcare & Wellness
Comfort, pain management, cost clarity, and hygiene - the things dental patients remember.
Type this — that’s the whole job
“A telehealth feedback survey: did the technology work, was it easy to talk to the clinician, do you feel your concern was addressed”
Build it now — freeFree to start. The Pro plan adds one link per visit type and cross-tabulation. Compare plans
No setup, no tutorial. The words above go with you — review what the AI builds, then share the link.
How it works — three steps
Questions that depend on an earlier answer are shown only to the people they apply to. A rule can show or hide a single question (it appears on the same page as soon as the answer that triggers it is given), show a whole page only when it applies, or jump past pages that don’t. Turn on Skip logic and the AI adds the rules; you can adjust them in the builder’s Logic tab.
- 1
Describe your telehealth setup; the AI drafts the three dimensions that matter.
- 2
Give virtual and in-person visits a link each, and put it in your booking system's after-appointment message.
- 3
Compare virtual vs in-person confidence scores monthly, one link against the other.
What’s doing the work
One link per visit typePro
Your booking system's own follow-up message carries the right link — zero manual steps.
Cross-tabulationPro
Confidence by appointment type answers the question the expansion begged.
Skip logic
Only patients reporting tech trouble get the diagnostic follow-ups.
Questions people ask
SMS or email for post-appointment surveys?
Whichever channel you already confirm appointments on — the link is the same. Same-channel asks convert best.
How soon after the appointment?
Within the hour. Telehealth impressions fade faster than clinic visits — the walk to the car cements memories a browser tab doesn't.
Minutes, not weeks. That’s the deal.
Start freeFree to start. The Pro plan adds one link per visit type and cross-tabulation.