Patient satisfaction, measured while it can still improve care
Annual accreditation surveys arrive months after the visits they measure. The receptionist everyone dreads and the doctor who never explains anything both stay invisible until the report.
The short way: A continuous post-visit pulse — access, communication, respect — flowing in weekly, segmented by clinic and provider, honest because it can be anonymous.
Ready-made templates for this
Prefer to start from a questionnaire rather than a description? These are already written.
Patient Experience Survey
Healthcare & Wellness
Track patient satisfaction across appointments and care quality.
Appointment Experience Survey
Healthcare & Wellness
Wait against appointment time, reception privacy, and whether the next step got booked.
Emergency Department Experience Survey
Healthcare & Wellness
Triage communication, waiting with pain, and dignity under pressure.
Post-Discharge Follow-up Survey
Healthcare & Wellness
48 hours after discharge: instructions understood, medications collected, warning signs known.
Type this — that’s the whole job
“A patient satisfaction survey after clinic visits: ease of booking, waiting time, whether the clinician explained things clearly, overall confidence in care”
Build it now — freeFree to start. The Pro plan adds one link per clinic and date filters. Compare plans
No setup, no tutorial. The words above go with you — review what the AI builds, then share the link.
How it works — three steps
- 1
Describe the service; the AI drafts around access, communication and dignity.
- 2
Choose the channel per site — SMS-able link, or a tablet at reception in kiosk mode — and turn on Anonymous responses on the link where honesty needs it.
- 3
Read each clinic week by week — one link per clinic, a date filter per week — rather than annual averages per organisation.
What’s doing the work
Kiosk restart mode
A reception tablet serves every departing patient, resetting for the next.
Anonymous collection
Patients speak honestly about care when the feedback can't reach their file.
Act rules
A dignity-related low score can email you the same day.
Questions people ask
Kiosk in reception or link afterwards?
Kiosk catches volume and the just-happened moment; the link catches reflection. High-traffic clinics run both into the same survey.
How do we stop staff gaming the kiosk?
The response-quality flags catch rapid straight-line entries, and per-day cadences stop stacking — plus the pattern is obvious in the hourly timestamps.
Minutes, not weeks. That’s the deal.
Start freeFree to start. The Pro plan adds one link per clinic and date filters.