Annual Supporter Communication Survey
Frequency, channels, and content: how supporters want to hear from you.
5 questions · 1 page · about 2 minutes to answer · fully editable after you start
Nonprofit communications walk a line: too quiet and supporters forget you, too loud and they unsubscribe. This survey lets supporters set their own line – preferred frequency, channels, and the content they actually want (impact stories versus urgent appeals versus behind-the-scenes) – segmenting your list by consent rather than guesswork.
Honour the answers visibly ("you told us monthly – here is your monthly update") and unsubscribe rates drop while open rates climb. Re-run every two years; preferences drift.
Template preview
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Page 1
Hearing from us
This survey asks how often and how you would like to hear from us. Your answers help us send you what you want to receive. It takes about 2 minutes.
Q1.How often do you want to hear from us?*
- Weekly
- Monthly
- Quarterly
- Only urgent matters
Q2.Preferred channel?*
- Post
- Social media
- SMS
Q3.Rank the content you most want.
- 1Impact stories
- 2Financial transparency updates
- 3Volunteer opportunities
- 4Urgent appeals
- 5Behind-the-scenes
Q4.How do our current communications feel? (3 = about right)
Q5.Describe the email from us you would always open.