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Product & UX

Documentation Feedback Survey

Did the docs answer the question? Findability, accuracy, and the missing article.

4 questions · 1 page · about 3 minutes to answer · fully editable after you start

Documentation has one job: answer the question the reader arrived with. This survey measures exactly that, plus the failure modes when it does not – could not find it, found it but outdated, found it but did not understand it – each of which routes to a different docs fix.

The what-were-you-looking-for write-ins, clustered monthly, are your content calendar: the questions asked most and answered worst are the next articles to write.

Template preview

This is a picture of every question as a respondent would see it, so nothing on it can be clicked or typed into. Use this template to get your own editable copy.

Opens in the Light theme, or in your own default theme if you have set one — change it anytime to any of the 4 built-in looks, or build your own on a paid plan.

Page 1

About the docs

This survey is about the documentation you have just used. Tell us whether it answered your question, so we can improve it. It takes about 3 minutes.

Q1.Did the documentation answer the question you came with?*

  • Yes, fully
  • Partly
  • No - could not find it
  • No - found it but it did not help

Q2.What were you trying to find or do?*

Respondent types their answer here…

Q3.How would you rate the docs on each of these?

PoorOKGreatNot applicable
Search and findability
Accuracy
Up to date
Clarity of writing
Examples and code snippets

Q4.Which article is missing or most needs a rewrite?

Respondent types their answer here…

Where this template is used

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