Food Delivery Feedback Survey
Order accuracy, temperature, timing, and packaging for delivery and takeaway.
4 questions · 1 page · about 1 minute to answer · fully editable after you start
Delivery is your food judged under the worst conditions: thirty minutes old, in a bag, on a doorstep. This survey checks the delivery-specific failure points – accuracy of the order, temperature on arrival, timing against the promise, and packaging survival – separately from the food itself, because each has a different fix.
A wrong-item answer routes to packing-station process; a cold-food answer to courier batching. Link it from the order-confirmation email an hour after delivery.
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Page 1
Your delivery order
This survey is about the food delivery you have just received. Tell us whether the order was right, how it arrived and how it tasted. It takes about 1 minute.
Q1.Was your order complete and correct?*
- Yes
- Missing an item
- Wrong item included
- Multiple problems
Q2.How did it arrive?*
| Poor | OK | Great | Not applicable | |
|---|---|---|---|---|
| Food temperature | ||||
| Delivery time vs promise | ||||
| Packaging condition | ||||
| Courier courtesy |
Q3.How was the food itself?
Q4.Anything we should fix before your next order?
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