Homeowner Build Satisfaction Survey
After the build: quality, communication, disruption handling, and the referral question.
4 questions · 1 page · about 2 minutes to answer · fully editable after you start
Builders live on referrals, and referrals are earned in how the build felt, not just how it finished. This post-project survey asks homeowners about the whole experience – workmanship, being kept informed, how the crew treated the home, budget and programme honesty – and whether they would refer, the trade's real currency.
The surprises question captures what estimates and updates missed; three projects of answers sharpen both your quoting and your client communication.
Template preview
This is a picture of every question as a respondent would see it, so nothing on it can be clicked or typed into. Use this template to get your own editable copy.
Opens in the Light theme, or in your own default theme if you have set one — change it anytime to any of the 4 built-in looks, or build your own on a paid plan.
Page 1
Your build with us
Thank you for building with us. This survey asks how the project went, from the planning to handover, so we can improve for the next homeowner. It takes about 2 minutes.
Q1.How would you rate each part of the project?*
| Poor | Fair | Good | Excellent | Not applicable | |
|---|---|---|---|---|---|
| Quality of the finished work | |||||
| Communication throughout | |||||
| Respect for your home while working | |||||
| Budget honesty (final vs quoted) | |||||
| Programme honesty (finish vs promised) |
Q2.What surprised you - good or bad - during the build?
Q3.How likely are you to recommend us to friends or family?*
Q4.May we use a line from your feedback with your first name? Write it here if so.
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