Lash & Brow Service Feedback
Precision work reviewed: shape mapping, comfort, retention, and the fortnight test.
4 questions · 1 page · about 1 minute to answer · fully editable after you start
Lash and brow work is millimeter craftsmanship judged over weeks: the mapping conversation before, comfort during long appointments, and retention that proves application quality. This survey covers the arc – shape agreed and achieved, comfort through the service, and the two-week retention verdict that books the infill or loses it.
Retention answers by tech and lash type are the studio's quality control: consistent early shedding under one tech is training data, not client misfortune.
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Page 1
Your lashes/brows
This survey is about your lash or brow appointment. Tell us how the service went and how it has held up. It takes about 1 minute.
Q1.How would you rate each part of the service?*
| Poor | Fair | Good | Excellent | Not applicable | |
|---|---|---|---|---|---|
| Shape mapped and agreed before starting | |||||
| Comfort during the appointment | |||||
| The immediate result | |||||
| Aftercare explained |
Q2.Two weeks in, how is retention/regrowth looking?*
- Excellent - as promised
- Normal wear
- Shedding/fading early
- Too early to say
Q3.Anything to note for your tech next time?
Q4.Infill/next appointment?
- Booked
- Will book
- Undecided
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