Parking Facility User Survey
Finding a space, payment friction, lighting, and safety – the parking experience.
4 questions · 1 page · about 2 minutes to answer · fully editable after you start
Parking is judged in ninety stressed seconds: circling for a space, deciphering the payment machine, walking a dim level at night. This survey measures those seconds – availability at arrival time, payment ease across methods, wayfinding back to the car, lighting and perceived safety – for operators of garages and lots.
The felt-safe-at-night score by level is your lighting and patrol budget, prioritised; the payment-friction answers usually justify the app-payment rollout by themselves.
Template preview
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Page 1
Parking with us
This survey asks how our car park works for you. Your answers help us improve safety, payment and access. It takes about 2 minutes.
Q1.How would you rate each part of the facility?*
| Poor | OK | Good | Not applicable | |
|---|---|---|---|---|
| Finding an available space | ||||
| Payment ease | ||||
| Finding your car again | ||||
| Lighting | ||||
| Feeling safe, including at night |
Q2.How do you prefer to pay?
- App
- Contactless at machine
- Cash
- Licence-plate billing
Q3.When do you typically park here?
- Weekday daytime
- Evenings
- Weekends
- Varies
Q4.What is the most annoying part of using this facility?