Room Service & In-Room Dining Feedback
The tray's journey: ordering ease, timing, temperature, and presentation.
4 questions · 1 page · about 2 minutes to answer · fully editable after you start
Room service is a restaurant judged through a door: ordering friction, quoted times honoured, food temperature surviving the corridors, and the tray collection nobody remembers to do. This survey follows the tray's journey from order to collection.
The temperature-on-arrival score by dish type tells the kitchen which items should leave the menu rather than leave the pass hot and arrive sad.
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Page 1
Your in-room dining
This survey is about your recent in-room dining. Tell us how the order, the delivery and the food went. It takes about 2 minutes.
Q1.How would you rate each part of the experience?*
| Poor | Fair | Good | Excellent | Not applicable | |
|---|---|---|---|---|---|
| Ordering ease (phone/app/QR) | |||||
| Delivery vs quoted time | |||||
| Food temperature on arrival | |||||
| Presentation and completeness | |||||
| Tray collection |
Q2.What did you order, and how was the dish itself?
Q3.What time of day did you order?
- Breakfast
- Daytime
- Dinner
- Late night
Q4.Worth the room-service premium?
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