Studio Class Pack Survey
Boutique studio economics: booking friction, expiry fairness, and instructor loyalty.
4 questions · 1 page · about 2 minutes to answer · fully editable after you start
Boutique studios run on class packs whose economics members feel keenly: booking windows that favour the fast-fingered, expiry policies that burn goodwill with unused classes, and the instructor loyalty that fills some slots and empties others. This survey reads the pack economy from the member side.
The lost-classes-to-expiry answer is the fairness audit: revenue recognised from burned classes is churn pre-paid.
Template preview
This is a picture of every question as a respondent would see it, so nothing on it can be clicked or typed into. Use this template to get your own editable copy.
Opens in the Light theme, or in your own default theme if you have set one — change it anytime to any of the 4 built-in looks, or build your own on a paid plan.
Page 1
Your class pack
This survey asks how our class packs and booking system work for you. Your answers help us make booking and using your classes easier. It takes about 2 minutes.
Q1.How would you rate each part of the booking system?*
| Poor | Fair | Good | Excellent | Not applicable | |
|---|---|---|---|---|---|
| Booking the classes you want | |||||
| Cancellation window fairness | |||||
| Expiry policy fairness | |||||
| Value per class |
Q2.Have you lost classes to expiry?*
- Never
- A few
- Regularly - it stings
Q3.Which instructor's classes do you plan your week around?
Q4.What would make the pack feel fairer?
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