Waste & Recycling Programme Survey
Collection reliability, sorting clarity, and appetite for new waste streams.
4 questions · 1 page · about 2 minutes to answer · fully editable after you start
Recycling programmes fail at the bin, in the moment of doubt over a yoghurt lid. This survey measures the practical programme – collection reliability, bin adequacy, sorting-rule clarity – and confusion hotspots by material, plus appetite for the next streams (food waste, textiles) before the trucks are ordered.
The confused-about-what answers write your next information campaign; every percentage of confusion converts directly into contamination charges at the sorting facility.
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Page 1
Your bins and beyond
This survey asks how our waste and recycling service works for you and what confuses you at the bin. Your answers help us improve the service and the guidance. It takes about 2 minutes. If you need help with a specific matter, please contact us directly, as this form may not be read straight away.
Q1.How would you rate each part of the service?*
| Poor | OK | Good | Not applicable | |
|---|---|---|---|---|
| Collection reliability | ||||
| Bin sizes for your household | ||||
| Clarity of sorting rules | ||||
| Handling of missed collections |
Q2.Which materials confuse you at the bin? Tick all that apply.
- Plastics (which types)
- Coated paper and cartons
- Glass rules
- Electronics and batteries
- Nothing - rules are clear
- Other…
Q3.Would you use these if offered?
| No | Maybe | Definitely | |
|---|---|---|---|
| Food waste collection | |||
| Textile collection | |||
| Repair and reuse drop-off |
Q4.What would help your household waste less?
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