Give residents a reporting channel that actually routes
Reports arrive by phone to whoever answers, by email to a general inbox, and by social media to nobody. Categorisation happens never, and urgent things queue behind lost-cat posts.
The short way: One structured intake — category, location, photo — with the duty team told within minutes and everything counted by category and area.
Type this — that’s the whole job
“A community issue report form: issue category, location, description, photo upload, and how urgent it seems”
Build it now — freeNo setup, no tutorial. The words above go with you — review what the AI builds, then share the link.
How it works — three steps
- 1
List your categories; the AI adds location, photo and urgency fields.
- 2
Turn on the link's response alerts every minute, with the duty inbox copied in.
- 3
The category-by-area counts become the monthly operations report.
What’s doing the work
Photo uploads
The pothole arrives with its portrait — dispatch stops guessing severity.
Response alerts
The duty inbox hears within minutes that reports are in; filter by category to put 'Safety hazard' first.
Anonymous option
Reports about neighbours come in only when reporting is consequence-free.
Questions people ask
How do we stop duplicate reports of one pothole?
You don't want to — duplicate volume IS the priority signal. The category+location counts turn duplicates into ranking.
Can reporters get a follow-up?
An optional contact field gives you an address to reply to; anonymous reporters simply skip the field.
Minutes, not weeks. That’s the deal.
Start free