Measure resident satisfaction across every council service
Residents' opinions surface at council meetings and election day, filtered through whoever shows up. The services quietly failing specific neighbourhoods stay invisible in city-wide averages.
The short way: A service-by-service satisfaction read — waste, roads, parks, permits — split by district and language community, so budget follows evidence.
Ready-made templates for this
Prefer to start from a questionnaire rather than a description? These are already written.
Citizen Satisfaction Survey
Government & Public Sector
Core services rated by residents: roads, waste, parks, safety, and value for taxes.
311 Service Request Follow-up
Government & Public Sector
Closing the loop on reported issues: fixed or not, time taken, and updates received.
Digital Government Services Survey
Government & Public Sector
Online service usability: finding, completing, and trusting e-government.
Parks & Recreation Survey
Government & Public Sector
Usage, condition, and wish lists for parks, trails, courts, and playgrounds.
Type this — that’s the whole job
“A resident satisfaction survey rating waste collection, road maintenance, parks, and permit services, with a district question”
Build it now — freeFree to start. The Pro plan adds multi-language surveys and cross-tabulation. Compare plans
No setup, no tutorial. The words above go with you — review what the AI builds, then share the link.
How it works — three steps
- 1
List your services; the AI drafts a rating grid plus a district selector.
- 2
Add the languages your community actually speaks.
- 3
Publish the link on your site and QR it in facilities; cross-tab by district.
What’s doing the work
Multi-language surveysPro
Civic legitimacy requires answering in your own language — one survey serves them all.
Matrix ratings
Ten services in one grid keeps a civic survey under five minutes.
Cross-tabulationPro
Satisfaction by district is the map the budget meeting needs.
Questions people ask
How do we reach residents who aren't online?
Staff-assisted entry: officers key in phone and paper responses through manual data entry, and those join the same dataset.
Should civic surveys be anonymous?
Yes for candour, with an optional contact field for case follow-up — both at once is a standard setup here.
Minutes, not weeks. That’s the deal.
Start freeFree to start. The Pro plan adds multi-language surveys and cross-tabulation.