Bug Report Intake Form
Structured bug reports with steps, impact, environment, and a screenshot upload.
6 questions · 1 page · about 4 minutes to answer · fully editable after you start
The distance between it is broken and a fixable ticket is structure. This intake form walks reporters through what engineering actually needs: what they expected, what happened instead, steps to reproduce, how badly it blocks them, their environment, and a screenshot upload straight into the report.
Severity self-rating from users is imperfect but honest triage: anything marked cannot-continue deserves a same-day look. A screenshot usually shortens the time to reproduce the problem.
Template preview
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Page 1
Report a problem
Use this form to report something that is not working as it should. Tell us what you expected, what happened and how to reproduce it, so we can find and fix it. It takes about 4 minutes.
Q1.What did you expect to happen?*
Q2.What happened instead?*
Q3.Steps to reproduce (1. 2. 3. ...)*
Q4.How badly does this affect you?*
- Cannot continue working
- Major inconvenience with a workaround
- Minor annoyance
- Cosmetic
Q5.Where did it happen?
- Web - Chrome
- Web - Safari
- Web - Firefox or other
- Mobile app
Q6.Attach a screenshot if you have one (max 5 MB)