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Market Research

Consumer Shopping Habits Survey

Where, how often, and why your category's shoppers buy – online and off.

4 questions · 1 page · about 1 minute to answer · fully editable after you start

Category strategy starts with how people actually shop it: the channels they default to, the frequency of purchase, what triggers a buy, and where they research before spending. This survey maps those habits in a form that works for almost any consumer category with light wording edits.

Cross-tabulate channel by age or frequency in Thisys's analytics and the segments name themselves. The research-before-buying question tells you whether reviews, social, or search deserves your next marketing dollar. Replace [product category] with your own category before you share it.

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This is a picture of every question as a respondent would see it, so nothing on it can be clicked or typed into. Use this template to get your own editable copy.

Opens in the Classic theme, or in your own default theme if you have set one — change it anytime to any of the 4 built-in looks, or build your own on a paid plan.

Page 1

How you shop for [product category]

This survey asks how, where and how often you shop for a type of product. There are no right or wrong answers, and your answers help us understand how people really buy. It takes about 1 minute.

Q1.How often do you buy [product category]?*

  • Weekly
  • Monthly
  • A few times a year
  • Rarely

Q2.Where do you usually buy?

  • In-store
  • Brand websites
  • Online marketplaces
  • Social media shops
  • Other…

Q3.What usually triggers a purchase?

  • Ran out / replacement
  • A deal or discount
  • Saw something new
  • Recommendation
  • Impulse

Q4.Before buying, how often do you...

NeverSometimesAlways
Read reviews
Compare prices across sites
Ask friends
Watch videos about the product

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