Grocery Store Feedback Survey
Freshness, prices, queues, and availability – the weekly shop, rated.
4 questions · 1 page · about 2 minutes to answer · fully editable after you start
Grocery loyalty is habit, and habits break on specifics: produce that disappointed twice, the queue at the only open till, the staple that keeps being out. This survey rates the weekly-shop fundamentals and asks which items the shopper could not find – the availability write-ins that store managers can act on the same week.
Run it continuously at low volume (receipt QR) rather than in bursts; grocery problems are weekday-and-hour specific, and a steady trickle of responses maps them.
Template preview
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Page 1
Your shop today
Thank you for shopping with us. This survey asks about today's visit, including whether we had what you wanted. It takes about 2 minutes.
Q1.How would you rate each part of today's visit?*
| Poor | Fair | Good | Excellent | Not applicable | |
|---|---|---|---|---|---|
| Produce freshness | |||||
| Price fairness | |||||
| Speed through the checkout queue | |||||
| Staff helpfulness | |||||
| Store cleanliness |
Q2.Was anything you wanted out of stock? What?
Q3.Is this your main grocery store?
- Yes
- One of a few I rotate
- First visit
Q4.How likely are you to recommend shopping here?
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