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Retail & E-commerce

Marketplace Seller Rating Survey

Rate third-party sellers: accuracy, shipping, and communication.

4 questions · 1 page · about 1 minute to answer · fully editable after you start

A marketplace is only as trusted as its median seller. This buyer survey rates an individual seller transaction – listing accuracy, dispatch speed, packaging, and how communication went when the buyer had a question – feeding both the public seller score and the marketplace's quiet enforcement queue.

The would-buy-from-again number, aggregated per seller, is a useful early signal of dispute rates; sellers below threshold deserve attention before the complaints arrive.

Template preview

This is a picture of every question as a respondent would see it, so nothing on it can be clicked or typed into. Use this template to get your own editable copy.

Opens in the Light theme, or in your own default theme if you have set one — change it anytime to any of the 4 built-in looks, or build your own on a paid plan.

Page 1

Rate this seller

This survey is about the seller you recently bought from. Tell us how they did, so other shoppers can buy with more confidence. It takes about 1 minute.

Q1.How did the seller do?*

PoorFairGoodExcellentNot applicable
Item matched the listing
Delivery speed
Packaging quality
Communication

Q2.Did you need to contact the seller?

  • No
  • Yes - they resolved it well
  • Yes - response was slow or unhelpful
  • Yes - no response

Q3.Would you buy from this seller again?*

  • Yes
  • Maybe
  • No

Q4.Anything the marketplace should know about this transaction?

Respondent types their answer here…

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