Motorcycle Dealer & Service Survey
Sales knowledge, workshop trust, gear range, and the riding community factor.
4 questions · 1 page · about 1 minute to answer · fully editable after you start
Bike dealers sell into a community, not a market: riders talk, group-ride, and move together when a workshop earns or burns trust. This survey covers the dealership triangle – sales knowledge without snobbery toward new riders, workshop quality and communication, gear and parts range – plus the community events that turn customers into regulars.
The new-rider-welcome score matters beyond its numbers: intimidated beginners buy elsewhere quietly and permanently.
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Page 1
Your dealer experience
Thank you for visiting our dealership. This survey asks how the sales and service went, so we can improve both. It takes about 1 minute.
Q1.How would you rate the dealership on each of these?*
| Poor | Fair | Good | Excellent | Not applicable | |
|---|---|---|---|---|---|
| Sales knowledge | |||||
| Sales honesty | |||||
| Welcome for newer riders | |||||
| Workshop quality | |||||
| Trust in the workshop | |||||
| Gear and parts range |
Q2.How long have you been riding?
- Under a year
- 1 to under 5 years
- 5 to under 15 years
- 15 years or more
Q3.Would dealer ride-outs or events interest you?
- Definitely
- Maybe
- Not my thing
Q4.How likely are you to recommend the dealership to riding friends?*
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