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Media & Content

News Media Trust Survey

Trust, balance, and correction credibility – the currency of any newsroom.

4 questions · 1 page · about 2 minutes to answer · fully editable after you start

News outlets sell one product: being believed. This audience survey measures the components of that belief – accuracy perception, balance, separation of news from opinion, and correction credibility, the underrated trust builder – plus where readers go to verify when they doubt a story.

The verify-where answers position you in your audience's trust hierarchy; the corrections question is worth its discomfort, because a newsroom that measures its trust can defend it.

Template preview

This is a picture of every question as a respondent would see it, so nothing on it can be clicked or typed into. Use this template to get your own editable copy.

Opens in the Dark theme, or in your own default theme if you have set one — change it anytime to any of the 4 built-in looks, or build your own on a paid plan.

Page 1

Trusting our journalism

This survey asks how far you trust our reporting and why. Your honest answers, including the critical ones, help us improve how we work. It takes about 2 minutes.

Q1.How much do you agree?*

DisagreeUnsureAgree
Reporting is factually accurate
Coverage is balanced
News and opinion are clearly separated
Mistakes are corrected openly

Q2.Overall trust in our reporting?*

12345678910
No trustComplete trust

Q3.When you doubt one of our stories, where do you check?

  • Another mainstream outlet
  • Social media
  • Primary sources
  • Fact-check sites
  • I rarely doubt them

Q4.What coverage decision most affected your trust in us - up or down?

Respondent types their answer here…

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