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Real Estate & Property

Short-Term Rental Guest Survey

Beyond the platform stars: accuracy, check-in, cleanliness, and host communication.

4 questions · 1 page · about 2 minutes to answer · fully editable after you start

Platform reviews are public theatre; this private survey is where hosts learn the truth. It asks what the listing oversold, how self-check-in actually went in the dark with luggage, whether cleanliness met photo-level expectations, and what the guest looked for that the home lacked.

The missing-amenity write-ins – a kettle, a second pillow, better Wi-Fi – are the cheapest five-star upgrades in hospitality. Send it after checkout, separate from the platform's review prompt.

Template preview

This is a picture of every question as a respondent would see it, so nothing on it can be clicked or typed into. Use this template to get your own editable copy.

Opens in the Light theme, or in your own default theme if you have set one — change it anytime to any of the 4 built-in looks, or build your own on a paid plan.

Page 1

Your stay, honestly

Thank you for staying with us. This survey asks whether the home matched its listing and how your stay went, so we can improve it for the next guest. It takes about 2 minutes.

Q1.Did the home match the listing photos and description?*

  • Better than listed
  • As listed
  • Slightly oversold
  • Significantly oversold

Q2.How would you rate each practical part of your stay?

PoorOKGreatNot applicable
Check-in process
Cleanliness
Bed comfort
Kitchen and amenities
Host responsiveness

Q3.What did you look for that the home did not have?

Respondent types their answer here…

Q4.Would you stay here again?

12345
NoDefinitely

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