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Retail & E-commerce

Flash Sale & Promotion Feedback

Did the promotion land? Awareness, clarity, stock, and the brand aftertaste.

4 questions · 1 page · about 2 minutes to answer · fully editable after you start

Promotions are judged twice: by the sales spike and by the aftertaste. This survey measures both – how customers heard, whether the deal mechanics were clear, whether the advertised stock was actually there (the trust-burner of flash sales), and whether the discount felt genuine or theatrical.

The genuine-discount question is the brand-health check: customers who suspect fake pricing buy the sale and leave the brand. Run this within days of the promotion closing.

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This is a picture of every question as a respondent would see it, so nothing on it can be clicked or typed into. Use this template to get your own editable copy.

Opens in the Light theme, or in your own default theme if you have set one — change it anytime to any of the 4 built-in looks, or build your own on a paid plan.

Page 1

About the recent sale

This survey asks about our recent sale. Tell us how you heard about it and how the offer and the buying experience went. It takes about 2 minutes.

Q1.How did you hear about the promotion?

  • Email
  • Social media
  • On the website
  • A friend
  • Search or ads
  • Other…

Q2.How was the sale itself?*

PoorOKGreatNot applicable
Clarity of the offer
Finding the deal items
Stock availability
Checkout with the discount applied

Q3.Did the discounts feel genuine?*

  • Yes, real savings
  • Somewhat
  • No - prices looked inflated first

Q4.What should we do differently in the next sale?

Respondent types their answer here…

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