Incident Postmortem Survey
Blameless input from responders before the retro: timeline, friction, and fixes.
4 questions · 1 page · about 3 minutes to answer · fully editable after you start
Postmortem meetings surface what the loudest voice remembers; a pre-meeting survey surfaces what everyone experienced. This blameless intake collects each responder's view – detection, escalation, tooling friction, communication load – plus their top prevention candidate, so the retro starts from evidence.
Send it within 24 hours of resolution while details are crisp, and read the answers before writing the draft timeline. The what-slowed-you-down answers are your action items in raw form.
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Page 1
Your view of the incident
This survey asks how the recent incident went from your point of view. Your answers help us understand what slowed the response and what to fix, not who to blame. It takes about 3 minutes.
Q1.How did these go during the incident?*
| Badly | Rough | Fine | Well | |
|---|---|---|---|---|
| Detection and alerting | ||||
| Escalation and paging | ||||
| Access to the systems you needed | ||||
| Internal communication | ||||
| Customer communication |
Q2.What slowed you down most during response?*
Q3.What single change would best prevent recurrence or shrink impact?*
Q4.How sustainable did the response feel (stress, hours, load)?
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