IT & Support Survey Templates

BYOD Policy Experience Survey

Personal devices at work: enrolment friction, privacy comfort, and the workarounds.

4 questions

Chatbot & AI Support Feedback

Did the bot actually help – and when should it have handed off to a human?

4 questions

Data Migration Readiness Survey

Pre-migration owner sign-off: data quality, dependencies, and cutover risks.

5 questions

Developer Status & Comms Survey

How well your status page, changelogs, and deprecation notices serve integrators.

4 questions

Employee Tech Stack Survey

Which tools help, which hinder, and where the shadow IT lives.

4 questions

Hardware & Equipment Request Form

Standardised equipment requests with justification, urgency, and approvals context.

6 questions

IT Change Communication Feedback

After the migration/update: warning adequacy, instructions, and surprise damage.

4 questions

IT Helpdesk Satisfaction Survey

Per-ticket internal IT feedback: first-contact fix, self-service gaps, and downtime cost.

6 questions

Incident Postmortem Survey

Blameless input from responders before the retro: timeline, friction, and fixes.

4 questions

Intranet Usability Survey

The internal front door: findability, freshness, and where people actually look.

4 questions

Knowledge Base Article Feedback

The was-this-helpful form, upgraded to produce fixable answers.

4 questions

New Hire IT Setup Survey

Day-one readiness: accounts, equipment, and access – graded by the newest eyes.

4 questions

Phishing Simulation Debrief

After the test: what fooled people, near-click confessions, and blame-free learning.

4 questions

Print & Peripheral Service Survey

The eternal printer question: reliability, supplies, and the walk to the working one.

4 questions

Release Process Team Survey

An internal pulse on shipping: confidence, toil, rollback trust, and cadence.

4 questions

Remote Access & VPN Feedback

Connection reliability, speed, and the friction of working from anywhere.

4 questions

SaaS Tool Evaluation Survey

Structured trial verdicts from your evaluation team before the buy decision.

4 questions

Security Awareness Quiz

Phishing, passwords, and data handling – a knowledge check with teeth.

5 questions

Software Rollout Feedback Survey

After a new tool lands: adoption friction, training gaps, and workflow fit.

4 questions

System Outage Impact Survey

Measure real user impact after downtime: work lost, workarounds, comms verdict.

4 questions