Telecom & Utilities Survey Templates

10 telecom & utilities templates to start from. Every one previews in full before you commit, and stays completely editable once you start.

Bill Clarity Survey
Can customers actually read your bill? Charges understood, changes explained, shocks avoided.
4 questions
Broadband Installation Feedback
The engineer visit: punctuality, tidiness, speeds delivered, and setup explained.
4 questions
Green Energy Programme Interest Survey
Solar, EV tariffs, and green plans: who wants what, at what premium, with what doubts.
4 questions
Home Move Service Transfer Survey
The switch-at-move moment: continuity, final bills, and the setup at the new address.
4 questions
Mobile Coverage Feedback
Where the signal actually drops: locations, situations, and the switch threshold.
4 questions
Outage Communication Survey
During the blackout: did customers know what, why, and when power returns?
4 questions
Priority Support Needs Register
Identify customers needing priority service: medical equipment, accessibility, and contacts.
5 questions
Smart Meter Experience Survey
After the upgrade: installation, the in-home display, and whether usage behaviour changed.
4 questions
Telecom Contract Renewal Survey
End-of-contract intentions: loyalty pricing resentment, bundle interest, and the exit signal.
4 questions
Water Service Quality Survey
Taste, pressure, works communication, and value – the quiet utility, heard.
4 questions