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Retail & E-commerce

Store Associate Feedback Survey

The shop floor's view: staffing reality, tools, customers, and keeping good people.

4 questions · 1 page · about 3 minutes to answer · fully editable after you start

Retail leaders walk stores; associates live them. This internal survey collects the floor's knowledge – staffing versus footfall reality, working tools and systems, the customer-conflict load nobody trains enough for, and what would keep good associates from the store across the street.

The conflict-support question tracks the sector's quiet attrition driver: associates who feel backed in difficult customer moments stay.

Template preview

This is a picture of every question as a respondent would see it, so nothing on it can be clicked or typed into. Use this template to get your own editable copy.

Opens in the Light theme, or in your own default theme if you have set one — change it anytime to any of the 4 built-in looks, or build your own on a paid plan.

Page 1

The floor, honestly

This survey asks how your working day in the store goes. Your answers help us fix what wastes your time and make shifts easier. It takes about 3 minutes.

Q1.How would you rate each part of your working day? (Anonymous.)*

PoorOKGoodNot applicable
Staffing level vs actual footfall
Systems and tools working
Support in difficult customer moments
Fair scheduling
Notice of your schedule
Manager respect

Q2.What wastes your time most on shift?*

Respondent types their answer here…

Q3.What do customers keep asking for that we do not offer?

Respondent types their answer here…

Q4.How likely are you to recommend working here to a friend?

012345678910
Not at all likelyExtremely likely

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