Event feedback survey questions

Before the event

• What do you most hope to get out of the event?
• Which of these topics interest you most? (tick all that apply)
• Do you have any access requirements we should plan for?

During the event: session feedback

Put a QR code on the last slide of each session and ask three things before people leave the room:

• How would you rate this session overall?
• The level was: Too basic, About right, Too advanced.
• What one thing would have made this session better?

After the event

• Overall, how satisfied were you with the event?
• How would you rate each of these: the content, the speakers, the venue, the catering, the organisation and the chances to meet people?
• Which session or speaker stood out, and why?
• How likely are you to attend next time?
• How likely are you to recommend this event to a colleague? (0 to 10)
• What should we do differently next time?

For online events

• How was the sound and picture quality?
• The length was: Too short, About right, Too long.
• Did you have any technical problems joining or watching?
• What topic should we cover next?

Timing and length

Send the post-event survey within a day or two, while the event is fresh, and say how long it takes. Five minutes is plenty. One reminder to people who have not answered is reasonable; more starts to annoy.

Using the answers

• Compare sessions and speakers on the same scale, and share each speaker's own results with them.
• Read the comments on the lowest-rated parts first.
• Keep the core questions the same each year so you can see the trend.